Appeal / Dispute Process
At Karma Check, we are committed to fairness and accuracy. If you are an employee and believe a report about you is inaccurate, incomplete, or violates our terms of service, you have the right to submit a dispute or appeal.
How to File a Dispute
- Search for Your Record: Use the "Search Record" functionality on our platform to find the report associated with your name.
- Initiate Appeal: On the report details page, you will find an "Appeal This Report" button. Clicking this will open the dispute submission form.
- Provide Your Rebuttal: Clearly state the points of disagreement. You must provide factual counter-evidence to support your claims. This can include documents, emails, or any other verifiable proof.
The Review Process
Once your appeal is submitted, our admin team will conduct a thorough review. This involves:
- Reviewing the original report and its evidence.
- Analyzing the counter-evidence you have provided.
- Potentially contacting both parties for clarification if necessary.
Our team will make a final determination based on the factual evidence presented by both sides. The report may be updated with a note, amended, or, in cases of clear falsehood, removed entirely. You will be notified of the outcome via email.